Privacy Policy

Effective Date: August 2026

At AG Tea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our tea products.

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Who We Are

Our website address is:

https://agtea.in

AG Tea is a premium tea brand offering a wide range of Assam Tea, Green Tea, White Tea, Premium Tea, Horse Tea, Mahil Chai, and other quality tea products across India.

For any privacy-related queries, you can contact us:

Email: agtea.in@gmail.com

Phone: +91 87784 95744

Phone: +91 88257 89557

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Information We Collect

When you use our website, we may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Order Information
• Device Information
• Browser Information
• IP Address
• Cookies
• Website Usage Information

When you place an order, we collect only the information necessary to process and deliver your purchase.

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Payments

All online payments made on AG Tea are processed securely through Razorpay Payment Gateway.

We do not collect, store, or have access to your:

• Credit Card Number
• Debit Card Number
• CVV
• UPI PIN
• Internet Banking Password
• Banking Credentials

Your payment information is encrypted and securely processed by Razorpay according to industry-standard security practices. AG Tea only receives payment confirmation and transaction details necessary to process your order.

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Comments

If visitors leave comments on our website, we collect the information entered in the comment form, along with the visitor’s IP address and browser information to help detect spam.

If Gravatar is enabled, an anonymized version of your email address may be sent to the Gravatar service to display your profile picture.

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Media

If you upload images to our website (where applicable), please avoid uploading images that contain embedded location data (EXIF GPS), as visitors may be able to extract this information.

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Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your login details
• Save your shopping cart
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance security

You can disable cookies at any time through your browser settings, although some website features may not function properly.

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Embedded Content

Our website may include embedded content such as:

• YouTube Videos
• Google Maps
• Social Media Posts
• Product Videos

Embedded content from third-party websites behaves exactly as if you visited those websites directly and may collect data according to their own privacy policies.

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Third-Party Services

To operate our business efficiently, we may use trusted third-party services including:

• Razorpay (Payment Gateway)
• Shiprocket (Shipping & Logistics)
• Google Analytics
• Google Search Console
• Google Maps
• Meta (Facebook & Instagram)
• WhatsApp Business

These providers may process limited information necessary to provide their services.

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Who We Share Your Data With

We never sell or rent your personal information.

Your data may only be shared with trusted service providers such as:

• Razorpay (Payment Processing)
• Shipping Partners
• Courier Companies
• Government Authorities (when legally required)

Only the minimum information necessary is shared.

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How Long We Retain Your Data

Order information is retained for accounting, taxation, legal compliance, and customer support purposes.

Comments and their metadata may be retained indefinitely to help identify and approve future comments automatically.

Registered users (if applicable) may edit or delete their personal information at any time, except for their username.

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Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data (where legally permitted)
• Withdraw consent for marketing communications
• Request a copy of the information we hold about you

To exercise these rights, please contact us using the details provided below.

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Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.

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Children’s Privacy

Our website is intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

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Where Your Data Is Sent

Visitor comments may be checked using automated spam detection services.

Payment information is securely transmitted to Razorpay for processing.

Shipping information may be shared with courier partners for order delivery.

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Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page along with the updated effective date.

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Contact Us

AG Tea

Website: https://agtea.in

Email: agtea.in@gmail.com

Phone: +91 87784 95744

Phone: +91 88257 89557